Cyient Recruitment 2018 For Junior Systems Engineer | B.E/B.Tech/Diploma @ Hyderabad

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Cyient Recruitment 2018

Company Name    Cyient
Company Website www.cyient.com
Salary Not Mentioned
Qualification B.E/B.Tech/Diploma
Job Role Junior Systems Engineer-IT Infra
Skills Communication Skills
Job Location Hyderabad
Job Type Apply
Last Date ASAP
Reference      FreshersTask.com

Description:

  • Associate will act as the single point of contact to the internal customers/users for all IT related requirements.
  • The responsibilities of the engineer will be to resolving the requests/incidents, track it till closure.
  • Escalate as per the escalation chart, follow up with internal stakeholders and vendors to close the issues.
  • Keeping track of consumables in stock, inventory in use update asset data as per the process defined.
  • Daily ticket status update to team.
  • Submit week on week service call report to reporting manager.
  • Giving training to all newly appointed engineers on Helpdesk tool.

Eligibility:

  • Must be Graduate/Diploma with 1-2 YEARS of relevant experience.
  • Knowledge of ticketing system(Service now/remedy etc.)
  • Excellent troubleshooting(Hardware/Software) technical in desktop/Laptop related issues.
  • Good communication skills (verbal and written).
  • Ready to support 24*7
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