Graduate Trainee Engineer Freshers Jobs @ Zscaler Recruitment 2017 On Nov 2017 @ Chandigarh

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Graduate Trainee Engineer Freshers Jobs @ Zscaler Recruitment 2017 On Nov 2017 @ Chandigarh

Graduate Trainee Engineer Freshers Jobs

Company Name    Zscaler
Company Website www.zscaler.com
Experience      0-1  Years
Salary Not Mentioned
Qualification  B.E/B.Tech
Job Role Graduate Trainee Engineer
Skills HTTP, SMTP, FTP, DNS etc
Job Location Chandigarh
Job Type Apply
Last date to apply ASAP
Reference      fresherstask.com

Description: 

 Provide first line phone/email consultation to customers by independently handling simple security/network problems.
  • Participate in a 24×7 Support Operation.
  • Interface with senior engineers and assist the customer with testing or troubleshooting.
  • Escalate issues in a timely manner and focus on Customer satisfaction.
  • Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.
  • Assist in developing on-going training programs for the department.
  • Monitors and tracks issues to ensure accurate resolution

 Eligibility:

  • Education: B. Tech Computer Science, Information technology
  • Freshers or 0-1year experience working as Product Support Engineer.
  • Operating systems knowledge such as Linux, Unix and Free BSD is preferred.
  • Knowledge or experience using tools like (Ping, Traceroute, MTR etc) is preferred.
  • Knowledge of protocols such as HTTP, SMTP, FTP, DNS etc.
  • Knowledge on below topics will be an added advantage:
  • Network Protocol Analyzers (tcpdump, Wireshark)
  • Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS.
  • Authentication systems such as LDAP, MS AD etc
  • VPN technologies such as IPSec and VPN clients.
  • Scripting knowledge (SHELL, Python, Perl) would be appreciated.
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