HCL Walk-in Drive 2018 For Customer Service Executive | Any degree On 22 to 25 May 2018 @ Noida
HCL Walk-in Drive 2018
|Company Name||HCL Technologies Limited|
|Salary||Rs 1.50 to 1.75 LPA|
|Job Role||Customer Service Executive|
|Venue Date||22 to 25 May 2018|
- Registration & Scheduling for client examinations.
- Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base
- Follow escalation procedures for issues uncontrollable at CSR level.
- Updating different trackers like End User complaint tracker etc.
- Implementing feedback given during monitoring sessions by PICs / Team Leads
- Appropriate documentation on client CRM
- Ensuring data security – proprietary data of customers
- Meeting SLAs & maintaining Quality Standards.
- Any Graduate is eligible.
- Graduate freshers are eligible/Experienced candidates are preferable for this opening.
- Good command in verbal and written English.
- Excellent written communication skills
- Good comprehension and correct grammar skills
- Excellent computer/ internet navigation skills.
Venue Date: 22nd May to 25th May 2018 Time: 11.00 am to 6.00 pm
HCL Technologies Limited,
A-22, Sector – 60,
Noida, UP – 201301
HR Contact: Priyanka Bisht
- All candidates should carry resume & 1 passport size photograph
- Please mention Priyanka Bisht as a source/reference at the top of your CV.
HCL Placement Papers | Selection Process
MORE DETAILS===============>CLICK HERE