HCL Walk-in Drive 2018 For Customer Service Executive | Any degree On 22 to 25 May 2018 @ Noida

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HCL Walk-in Drive 2018

Company Name    HCL Technologies Limited
Company Website www.hcl.com
Experience      0-4 years
Salary Rs 1.50 to 1.75 LPA
Qualification Any degree
Job Role Customer Service Executive
Skills Communication Skills
Job Location Noida
Venue Date 22 to 25 May 2018
Reference      FreshersTask.com

Description:

  • Registration & Scheduling for client examinations.
  • Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base
  • Follow escalation procedures for issues uncontrollable at CSR level.
  • Updating different trackers like End User complaint tracker etc.
  • Implementing feedback given during monitoring sessions by PICs / Team Leads
  • Appropriate documentation on client CRM
  • Ensuring data security – proprietary data of customers
  • Meeting SLAs & maintaining Quality Standards.

Eligibility:

  • Any Graduate is eligible.
  • Graduate freshers are eligible/Experienced candidates are preferable for this opening.
  • Good command in verbal and written English.
  • Excellent written communication skills
  • Good comprehension and correct grammar skills
  • Excellent computer/ internet navigation skills.

Venue Details:

Venue Date: 22nd May to 25th May 2018 Time: 11.00 am to 6.00 pm

Venue:

HCL Technologies Limited,
N5 Building,
A-22, Sector – 60,
Noida, UP – 201301

HR Contact: Priyanka Bisht

Documents required:

  • All candidates should carry resume & 1 passport size photograph
  • Please mention Priyanka Bisht as a source/reference at the top of your CV.

HCL Placement Papers | Selection Process

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