HCL Walk-in Drive 2018 For International Voice Process | B.E/B.Tech/Any degree On 4 & 5 May 2018 @ Noida

Deal Score0

HCL Walk-in Drive 2018

Company Name    HCL Technologies Limited
Company Website www.hcl.com
Experience      0-2 years
Salary Rs 1.5 LPA to 2.5 LPA
Qualification B.E/B.Tech/Any degree
Job Role International Voice Process
Skills Communication Skills
Job Location Noida
Venue Location Noida (UP)
Venue Date 4 & 5 May 2018
Reference      FreshersTask.com

Description:

  • Registration & Scheduling for Pearson client examinations.
  • Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.
  • Follow escalation procedures for issues uncontrollable at CSR level.
  • Updating different trackers like End User complaint tracker etc.
  • Implementing feedback given during monitoring sessions by PICs / Team Leads
  • Appropriate documentation on client CRM
  • Ensuring data security – proprietary data of customers
  • Meeting SLAs & maintaining Quality Standards

Eligibility:

  • Any Graduate (Note: Regular MBAs will not be entertained.)
  • Fresher & experienced both can apply.
  • Good command in verbal and written English.
  • Excellent communication skills.
  • Excellent computer/ internet navigation skills.
  • 5 days / Rotational week offs.

Venue Details:

Venue date: 4th & 5th May 2018  Time: 11 am – 4 pm

Venue:

HCL Technologies Ltd (N5 Office),
A-22, Sector 60,
Noida.

Contact Person – Pooja Srivastava

Documents to Carry:

  • CV
  • Photo
  • ID Proof

Note: Please mention Pooja Srivastava on top of your resume.

HCL Placement Papers | Selection Process

MORE DETAILS===============>CLICK HERE


GET THE JOBS UPDATES IN YOUR INBOX