HCL Walk-in Drive 2018 For International Voice Process | B.E/B.Tech/Any degree On 4 & 5 May 2018 @ Noida
HCL Walk-in Drive 2018
|Company Name||HCL Technologies Limited|
|Salary||Rs 1.5 LPA to 2.5 LPA|
|Job Role||International Voice Process|
|Venue Location||Noida (UP)|
|Venue Date||4 & 5 May 2018|
- Registration & Scheduling for Pearson client examinations.
- Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.
- Follow escalation procedures for issues uncontrollable at CSR level.
- Updating different trackers like End User complaint tracker etc.
- Implementing feedback given during monitoring sessions by PICs / Team Leads
- Appropriate documentation on client CRM
- Ensuring data security – proprietary data of customers
- Meeting SLAs & maintaining Quality Standards
- Any Graduate (Note: Regular MBAs will not be entertained.)
- Fresher & experienced both can apply.
- Good command in verbal and written English.
- Excellent communication skills.
- Excellent computer/ internet navigation skills.
- 5 days / Rotational week offs.
Venue date: 4th & 5th May 2018 Time: 11 am – 4 pm
HCL Technologies Ltd (N5 Office),
A-22, Sector 60,
Contact Person – Pooja Srivastava
Documents to Carry:
- ID Proof
Note: Please mention Pooja Srivastava on top of your resume.
HCL Placement Papers | Selection Process
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