Technical Support Engineer For HP Recruitment 2018 | B.E/B.Tech/M.E/M.Tech @ Bangalore

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HP Recruitment 2018

Company Name Hewlett Packard Enterprise
Company Website www.hp.com
Qualification B.E/B.Tech/M.E/M.Tech
Job Role Technical Support Engineer
Experience 0-2 years
Salary Not Mentioned
Skills Communication Skills
Job Location Bangalore
Job Type Apply
Last Date  ASAP
Reference      FreshersTask.com

Description:

  • Troubleshooting & resolving complex technical issues in customer environment
  • Share best practices to reduce problem occurrences
  • Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network. 7/9/2018
  • Replicate customer environment in Lab
  • Escalate the issue in timely manner
  • Keep customer informed and set realistic expectations on issue resolution.
  • Contribute towards Knowledge Management
  • TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.

Eligibility:

  • Bachelor’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
  • 0-2 Years’ experience
  • Network technologies including Routing, Switching, Wireless, Security and Network management
  • Good knowledge on switching (OSI Layer2, Sub-netting, VLAN, STP etc.) and routing (Layer3, IP, Static and Dynamic routing etc.) technology.
  • Working knowledge and understanding of access and core layer switch
  • Basics of WLAN technology (802.11 Standards, Controller and APs)
  • ACSA certification will be added advantage
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