Infosys Walk-in Drive 2018 For Customer Voice Support | B.E/B.Tech/Any Degree On 22 September 2018 @ Bangalore
Infosys Walk-in Drive 2018
|Company Name||Infosys Limited|
|Experience||0 – 3 years|
|Salary||Best In Industry|
|Job Role||Customer Voice Support – CSR|
|Venue Date||22 September 2018|
- Receive and resolve inbound customer support queries via a phone queue or web tickets.
- Handle and resolve customer queries via inbound phone calls, emails or web chat.
- Provide support on non-technical inquiries
- Maintain awareness of competitive activity and opportunities for product development
- Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
- Utilize other the customer service skills efficiently.
- Research and resolve customer inquiries for the various products and services.
- Effectively articulate necessary customer and non-technical information to customers
in a simple and concise manner.
- Any graduate /PG (Freshers 2018 batch with no active backlogs)
- 0 – 3 years experience
- Excellent communications skills (Written and spoken)
- Willing to Work in 24/7 shifts
- Willing to work for International Voice Process
- Strong written and verbal communication skills
- Strong analytical skills
- Excellent time management skills
- Problem solving and working through ambiguous situations
- Attention to detail and accuracy
- Exceptional customer service skills
Venue Date: 22nd September 2018 (Saturday) Time: 10:00 AM to 01:00 PM
Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Contact Person: Ankita/Ritu
Note: Please mention DS-Bhavana on top of your resume.