Infosys Walk-in Drive 2018 For Customer Voice Support | B.E/B.Tech/Any Degree On 22 September 2018 @ Bangalore

Deal Score+2

Infosys Walk-in Drive 2018

Company Name Infosys Limited
Company Website www.infosys.com
Experience 0 – 3 years
Qualification B.E/B.Tech/Any degree
Batch 2018
Salary Best In Industry
Job Role Customer Voice Support – CSR
Skills Communication Skills
Job Location Bangalore
Venue Location Bangalore
Venue Date 22 September 2018
Reference FreshersTask.com

Description:

  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services.
  • Effectively articulate necessary customer and non-technical information to customers
    in a simple and concise manner.

Eligibility:

  • Any graduate /PG (Freshers 2018 batch with no active backlogs)
  • 0 – 3 years experience
  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International Voice Process
  • Strong written and verbal communication skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills

Venue Details:

Venue Date: 22nd September 2018 (Saturday) Time: 10:00 AM to 01:00 PM

Venue:

Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Bengaluru

Landmark – Sindhuri Convention Hall.

Contact Person:  Ankita/Ritu

Note: Please mention DS-Bhavana on top of your resume.

Infosys Placement Papers | Interview Experience & Selection Process

MORE DETAILS===============>CLICK HERE


GET THE JOBS UPDATES IN YOUR INBOX