Associate Software Engineer For B.E/B.Tech/MCA @ Informatica Recruitment 2018 On Jan 2018 @ Bangalore

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Associate Software Engineer For B.E/B.Tech/MCA @ Informatica Recruitment 2018 On Jan 2018 @ Bangalore

Company Name    Informatica Recruitment
Company Website
Experience       1+ Years
Salary Not Mentioned
Qualification B.E/B.Tech/MCA
Job Role Associate Software Engineer
Skills Oracle, SQL Server, MySQL
JOB Location Bangalore
Job Type Apply
Last Date to Apply ASAP

Description :

  • Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
  • Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
  • Analysis of exceptions and logs to isolate root cause and help in product’s usability and improve end-user experience
  • Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
  • Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
  • Understands impact of work on the feature/product/team
  • Continuously enhancing knowledge through trainings and e-learning courses
  • Helping customers succeed
  • Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
  • Provide regular reports for management that measure the effectiveness of the technical support function


  • Bachelor’s Degree in Computer Science, Information Systems or a related technical discipline
  • Experience either as a technical support engineer for enterprise application or as an implementation consultant, with experience in front-line contact with customers/Clients via phone and e-mail. Experience in second and/or third line support is an advantage.
  • 1+ years of experience in database and operating systems like Linux
  • Excellent grasp of relational database management theory and practice.
  • Experience in various operating systems such as Windows, UNIX/Linux
  • Strong understanding of relational databases like Oracle, SQL Server, MySQL
  • Excellent Analytical skills and strong attention to details.
  • Excellent Communication skills.
  • Must possess critical thinking, problem solving, and decision-making skills.
  • Excellent interpersonal and collaborative skills.
  • Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar with configuration of HDFS is an added advantage
  • Experience/Familiarity with Kerberos concepts and authentication
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