NTT DATA Recruitment 2018 For Helpdesk Associate | B.E/B.Tech/Any degree @ Bangalore
NTT DATA Recruitment 2018
|Company Name||NTT DATA|
|Job Role||Helpdesk Associate|
- Bachelor’s degree in any field is mandatory. Or 10+2+3 years of education.
- Minimum 6 Months of relevant experience in a Service Desk role.
- Working Knowledge of Operating Systems such as Windows XP, 2000, Win7, Win 8 etc.
- Must be able to speak fluent English.
- Must possess excellent writing and comprehension skills.
- Excellent Customer Service Skills.
- Knowledge of troubleshooting PC Hardware.
- Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows.
- Knowledge & prior experience on ITSM Tools.
- Knowledge of ITIL concepts.
- MCSE and CCNA would be an added advantage.