OSI Systems Recruitment 2018 For Technical Support Trainee | B.E/B.Tech/BCA/BSc @ Hyderabad

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OSI Systems Recruitment 2018

Company Name OSI Systems
Company Website www.osi-systems.com
Salary Not Mentioned
Qualification B.E/B.Tech/BCA/BSc/BCom
Job Role Technical Support Trainee
Experience Freshers
Skills Communications Skills
Job Location Hyderabad
Job Type Apply
Venue Date  ASAP
Reference      FreshersTask.com

Responsibilities:

  • This Job Role is an INTERN/Trainee in the IT Global Helpdesk Process.
  • This role defines the critical Part of the IT Global Helpdesk which includes the complete Active Directory access and also Admin Privileges to all the Applications within the IT Global Support Boundaries along with account unlocks, password resets, New Hire WO, Termination WO, extension WO, Modify WO, basic level Troubleshooting on all the Technical issues.
  • She/he has to respond to the request either via mail, call, In person or Technician’s requests.
  • While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.
  • Handles in the best interest of both users and company

Eligibility:

  • Graduate in B.E/B.Tech/BCA or BSc/BCom with windows operating system knowledge.
  • Technical Support will be the 1st point of contact to all the technical needs of the users.
  • Tech Support Executive must be willing to take up the most challenging IT issues of Employees and learn towards excellence in the IT Domain.
  • She/he has to respond to the request either via mail, call, in person or Technician’s requests.
  • While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.
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