Tec.know Solutions Walk-in Drive 2018 For Desktop Support Engineers | Any Degree On 17 December 2018 @ Bangalore
Tec.know Solutions Walk-in Drive 2018
|Company Name||Tec.know Solutions|
|Job Role||Desktop Support Engineers|
|Venue Date||17 December 2018|
- We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
- If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.
- Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Please Carry below documents (mandatory) :
- Updated Resume Copy.
- A printout of this job posting
- Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
Walk-In Date : On 17th & 21st December 2018
Walk-In Time : 10 AM to 5 PM only
Walk-In Venue :
Tec.know solutions Pvt. Ltd.,
60/4, Environ Tower, 1st Floor, Hosur Road,
Konappana Agrahara, Electronic City,
Bangalore – 560100
Contact Person : Iyyappan M
Contact Number : +91-9844188823