Tec.know Solutions Walk-in Drive 2018 For Desktop Support Engineers | Any Degree On 17 December 2018 @ Bangalore

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Tec.know Solutions Walk-in Drive 2018

Company Name    Tec.know Solutions
Company Website tecknow-us.com
Experience      Freshers
Salary Not Mentioned
Qualification Any Degree
Job Role Desktop Support Engineers
Skills Communication Skills
Job Location Bangalore/Karnataka
Venue Location Bangalore/Karnataka
Venue Date 17 December 2018
Reference      FreshersTask.com

Description :

  • We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
  • If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.
  • Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities :

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Please Carry below documents (mandatory) :

  • Updated Resume Copy.
  • A printout of this job posting
  • Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Venue Details:

Walk-In Date : On 17th & 21st December 2018

Walk-In Time : 10 AM to 5 PM only

Walk-In Venue :

Tec.know solutions Pvt. Ltd.,
60/4, Environ Tower, 1st Floor, Hosur Road,
Konappana Agrahara, Electronic City,
Bangalore – 560100

Contact Person : Iyyappan M

Contact Number : +91-9844188823


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