Technical Support Engineer Freshers Jobs @ HP Recruitment 2017 On Nov 2017 @ Bangalore

Deal Score+1

Technical Support Engineer Freshers Jobs @ HP Recruitment 2017 On Nov 2017 @ Bangalore

Technical Support Engineer Freshers Jobs

Technical Support Engineer Freshers Jobs

Company Name    HP
Company Website
Experience      0 – 1 years
Salary 6 Months – 1 year
Qualification 12th/Any degree
Job Role Technical Support Engineer
Skills Communicatipn Skills
JOB Location Bangalore
Job Type Apply
Last Date to Apply ASAP


  • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
    Work is often reviewed by Supervisor or Team Lead.


  • High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
  • Articulate in excellent written and verbal communication skills.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Demonstrated problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat, or similar.
  • Familiarity with computer technology.

Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.

Apply Now


HP Placement Papers | Selection Process | Test Pattern

More Details Click Here ===>