WIPRO Walk-in Drive 2018 For Desktop Support Engineers | Any Degree On 1 October 2018 @ Hyderabad
Fresherstask Deal Score+1
WIPRO Walk-in Drive 2018
| Company Name | Wipro Technologies |
| Company Website | www.wipro.com |
| Experience | 0 to 6 Months |
| Salary | Best In Industry |
| Qualification | Any Degree |
| Job Role | Desktop Support Engineers |
| Skills | Communication Skills |
| Venue Location | Hyderabad |
| Job Location | Hyderabad |
| Venue Date | 1st October 2018 |
| Reference | FreshersTask.com |
Description (***Certifcation is not a criteria in any of the skill wise guidelines mentioned below***) :
- Give permanent Fix to the Desktop, Printer problems, basic LAN issues
- Remote Call Closure within Norms
- Follow-up the Checklist(s)
- Load/reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines, Root Cause Analysis for repeat calls.
- All the Desktop (Including standalone PCs ) shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
- Data submission for Daily, Weekly & Monthly summary report
- For AMC case follow up with Wipro spare coordinator for call closure, With Supervisor approval provide Standby solution to the user.
- Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related incidents keeping helpdesk informed
- Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
- Troubleshoot Network connectivity (LAN) issues
- Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
- Installation of desktop and hardware like CD-ROM, soundcards, etc
- Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
- Software installations such as MS-Office, Acrobat Reader, mail client et
- Awareness & acceptance for Best Practice roll out.
- Desktop Installation, Movement, Assign & Change
- Installation of anti-virus on desktops and remove Virus
- Configuration of Print devices (network and local) on desktops
- Desktop Configuration – Network, mail client, internet etc
- Co-ordinate with vendors for support
Eligibility :
- Any Graduates & Diploma
- 50% Above in Full Academic Session
- One Year Break can Consider & Should NOT have Backlogs
Skill :
- DESKTOP L1
Skills for Technical Candidates :
- CCNA/ MNA/Hardware & Networking Knowledge are Mandatory.
Skills :
- Good Communication Hindi & English/Kannada
Mandatory Documents Need to Carry :
- Updated Resume Copy
- A printout of this ChetanaS job posting
- Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
- 10th Mark Sheet Xerox Copy
- 12th Mark Sheet Xerox Cop
- Provisional Certificate Xerox Copy OR First to Eight Semester Marks Sheet Copy Xerox
- One Passport Size Photo
Venue Details:
Walk-In Date : On 1st October 2018
Walk-In Time : 10:00 AM to 2:00 PM only
Walk-In Venue :
Skypro Technologies Pvt Ltd,
No. 401, 3rd Floor, Kalamansion, S D Road,
Secunderabad – 500003
Contact Person : Mr. Venkatesh
Contact Number : +91-8008271860
